Tired of typing the same replies 100 times? Auto-replies save hours. Here are templates that actually work for Pakistani businesses.
Copy these, customize for your business, set up in Wavvy. Start saving time today.
How Auto-Reply Works
Customer sends message with keyword → Wavvy detects keyword → Sends automatic reply. Simple. Fast. Works 24/7.
Template 1: Price Inquiry
Keywords: price, rate, cost, kitne, kya rate
Assalam o Alaikum! 👋
Our current prices:
• Product A: Rs. 2,500
• Product B: Rs. 3,500
• Product C: Rs. 5,000
Free delivery on orders above Rs. 3,000!
To order, send: ORDER [product name]
Questions? Just ask!
Template 2: Delivery Info
Keywords: delivery, shipping, deliver, kab milega, delivery charges
📦 Delivery Information:
• Karachi: 1-2 days (Rs. 200)
• Lahore: 2-3 days (Rs. 250)
• Other cities: 3-5 days (Rs. 300)
FREE delivery on orders above Rs. 3,000!
We use Leopards Courier. You'll get tracking number via WhatsApp.
Template 3: Business Hours
Keywords: timing, time, hours, kab khule, open
⏰ Our Timings:
Monday - Saturday: 10 AM - 8 PM
Sunday: 12 PM - 6 PM
You can order 24/7 via WhatsApp!
We'll confirm your order during business hours.
Need urgent help? Call: 0300-1234567
Template 4: Location/Address
Keywords: location, address, kahan, shop, store
📍 Our Location:
Shop #12, Main Market
Gulberg III, Lahore
Google Maps: [your maps link]
Can't visit? No problem!
Order via WhatsApp, we deliver nationwide 🚚
Template 5: Payment Methods
Keywords: payment, pay, kaise, COD, cash
💳 Payment Options:
1. Cash on Delivery (COD)
2. Bank Transfer (get 5% discount!)
3. JazzCash / EasyPaisa
Bank Details:
Account: 1234567890
Bank: HBL
Title: Your Business Name
After payment, send screenshot here!
Template 6: Order Confirmation
Keywords: order, buy, purchase, chahiye
Great! Let's confirm your order 📝
Please provide:
1. Product name & quantity
2. Your full name
3. Complete address
4. Phone number
5. Payment method (COD/Bank)
We'll confirm within 30 minutes!
Template 7: Return Policy
Keywords: return, exchange, wapsi, change
🔄 Return & Exchange Policy:
• 7 days return/exchange
• Product must be unused
• Original packaging required
• Return shipping: Rs. 300
To return, send us:
- Order number
- Reason for return
- Product photos
We'll guide you through the process!
Template 8: Stock Availability
Keywords: available, stock, hai, milega
✅ Stock Status:
Most items are in stock!
For specific product availability, please send:
- Product name
- Size/color (if applicable)
We'll check and confirm immediately.
Out of stock items: 3-5 days restocking
Template 9: Catalog Request
Keywords: catalog, catalogue, products, list
📱 View Our Complete Catalog:
Website: www.yoursite.com
Instagram: @yourbusiness
Facebook: fb.com/yourbusiness
Or tell us what you're looking for:
• Men's / Women's
• Category (shoes, clothes, etc.)
• Budget range
We'll send relevant options!
Template 10: Eid/Sale Announcement
Keywords: sale, offer, discount, eid
🎉 EID SALE IS LIVE! 🎉
Up to 50% OFF on selected items!
• Flat 30% off on orders above Rs. 3,000
• Flat 50% off on orders above Rs. 5,000
• FREE delivery nationwide
Sale ends: [date]
Order now: Send "ORDER" to start!
Pro Tips
• Use emojis - they grab attention
• Keep it short - people skim messages
• Include call-to-action - tell them what to do next
• Update regularly - change prices, offers, timings
How to Set Up in Wavvy
1. Log into Wavvy → Sessions → Select WhatsApp number
2. Click "Auto-Reply" → "Add New Rule"
3. Enter keywords (comma separated)
4. Paste your template message
5. Save → Done!
You can add images, videos, documents to auto-replies. Send price lists as PDF, product photos, location screenshots - all automatic.
These templates save 2-3 hours daily for most businesses. Copy them, customize for your business, set up in Wavvy. Your customers get instant replies, you get your time back.