"Bhai mera order kahan hai?" - If you're tired of answering this 50 times daily, read this. Courier tracking automation will change your life.
Here's how to set up automatic tracking updates on WhatsApp using Wavvy.
The Problem
You ship 100 orders daily. Each customer asks 3-4 times about their order. That's 300-400 messages you're manually replying to. Your support team is drowning. Customers are frustrated waiting for replies.
The Solution
Connect your courier to Wavvy. When order status changes, customer gets automatic WhatsApp message. Picked up? They know. Out for delivery? They know. Delivered? They know. All automatic.
Real Numbers
Faisalabad e-commerce store connected Leopards to Wavvy. Support queries dropped 80%. From 400 daily messages to 80. Same sales, way less stress.
Supported Couriers
Wavvy works with all major Pakistani couriers:
- Leopards Courier - Most popular, nationwide coverage
- TCS - Premium service, reliable tracking
- PostEx - Fast growing, good rates
- BlueEx - Reliable, good for COD
- Trax - Budget friendly option
- Fastex - Quick delivery service
How to Set Up (5 Minutes)
Step 1: Log into Wavvy → Courier Tracking → Add Courier Account
Step 2: Select your courier (Leopards, TCS, etc.) → Enter API credentials
Step 3: Connect WhatsApp number for sending updates
Step 4: Add tracking numbers (manually or via CSV import)
Step 5: Done. System checks status every hour, sends updates automatically.
What Messages Look Like
Wavvy sends clean, professional messages:
"Hi Ahmed! Your order #12345 has been picked up by Leopards. Tracking: LP123456789. Expected delivery: 2-3 days. Track here: [link]"
"Good news! Your order #12345 is out for delivery today. Rider will contact you soon."
"Delivered! Your order #12345 was delivered successfully. Thank you for shopping with us!"
Best Part
Courier tracking messages are FREE. They don't count toward your message limit. Send unlimited tracking updates without paying extra.
Advanced Features
Bulk Import: Upload CSV with 1000 tracking numbers. All get added instantly.
Custom Messages: Edit message templates. Add your brand name, custom text.
Multiple Couriers: Use Leopards for Karachi, TCS for Lahore. System handles all.
Dashboard: See all orders in one place. Filter by status, courier, date.
Common Questions
Q: How often does it check status?
A: Every hour. You can manually refresh anytime.
Q: What if courier API is down?
A: System retries automatically. You get notification if issue persists.
Q: Can I stop updates for specific orders?
A: Yes. Pause/delete any tracking number anytime.
Stop wasting time answering "order kahan hai?" messages. Set up courier tracking automation. Your support team will thank you. Your customers will love you. Takes 5 minutes, works forever.